Return & Refund Policy

At Curated Time Co., customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns on eligible orders.

To begin the return process, customers must:

1. Complete our return request form
2. Contact our customer support team for further assistance and return instructions

Items must be returned in their original condition and packaging.

Returns that do not meet these requirements may not be eligible for a refund.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed back to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

Additional Information

• Return shipping costs may apply unless the item received was damaged or incorrect.
• Curated Time Co. reserves the right to refuse returns that do not meet our return requirements.
• For assistance with any return or refund request, please contact our customer support team.