Shipping policy
Shipping & Returns Policy
Welcome to Curated Time Co. We’re committed to getting your order to you as quickly and smoothly as possible.
Shipping Policy
All orders are processed as quickly as possible after purchase. While many orders ship out promptly, please allow 2–4 business days for order processing during periods of high demand.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note:
- Business days do not include weekends or holidays.
- Shipping times may vary depending on your location and carrier delays.
- Curated Time Co. is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
If you have any questions regarding your order status, feel free to contact our customer support team.
Returns & Exchanges
We accept returns on all eligible orders.
To initiate a return or exchange, customers must:
- Fill out our returns request form
- Contact our customer support team for further assistance and return instructions
Returned items must be in their original condition and packaging.
Please note:
- Return shipping costs may apply unless the item arrived damaged or incorrect.
- Refunds are processed after the returned item has been received and inspected.
- Processing times for refunds may vary depending on your payment provider.
For any additional support, please contact us directly and our team will be happy to assist you.